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Game is not launching on Windows 8.1

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The Landlord
Post time 2018-7-7 07:03:15 | Show the author posts only Reply Awards |Descending |Read mode
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In-Game Name: ButtScratcher
Player ID: 10387259
Server: MED server (Mobile)
Dear devs! i have mobile version of this game i really enjoyed it but i downloaded the PC version and it is not launching Plz fix that i tried to reinstall the game but i doesn't worked
My PC Specs :
Intel Core 2 duo E8400 3 GHz
Ram 6 gb ddr3
500 HDD
Graphics card gtx 550 ti
Windows 8.1 pro 64 bit version
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The Sofa
Post time 2018-7-7 07:24:58 | Show the author posts only
I also have windows 8.1 and developers do not work to answer this question?

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Hi LouieJin12, our developers are constantly working on improving the game in order to increase its compatibility. Please kindly be patient until they solve the issue.  Post time 2018-7-7 11:33
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The Bench
Post time 2018-7-7 11:34:44 | Show the author posts only
Hello Zamasu-MUI,

we are sorry to hear this. Please note that our developers are constantly working on improving the game in order to increase its compatibility. The issue have been forwarded, please kindly be patient until they solve the issue.
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The Floor
Post time 2018-7-7 14:01:38 | Show the author posts only
to fix this issue only reinstal the game deactivating your antivirus (before reinstall)
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Post time 2018-7-7 20:03:35 | Show the author posts only
BlackReaper091 replied at 2018-7-7 14:01
to fix this issue only reinstal the game deactivating your antivirus (before reinstall)

i already  re-install the game but he didn't run.
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Post time 2018-7-8 13:18:15 | Show the author posts only
youngdooo97 replied at 2018-7-7 20:03
i already  re-install the game but he didn't run.

remember deactive your antivirus before install the game, and run the game with administor permissions

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we dont have anti -virus but he cant workig  Post time 2018-7-8 19:39
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Post time 2018-7-9 00:15:47 | Show the author posts only
Lamentamos ouvir isso. Por favor, note que nossos desenvolvedores estão constantemente trabalhando para melhorar o jogo, a fim de aumentar sua compatibilidade. O problema foi encaminhado, por favor, seja paciente até que resolvam o problema
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 Author| Post time 2018-7-11 09:44:24 | Show the author posts only
BlackReaper091 replied at 2018-7-8 13:18
remember deactive your antivirus before install the game, and run the game with administor permiss ...

OK i will do that lets see if it works
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Post time 2018-7-11 10:13:31 | Show the author posts only
a mi tambien me pasa
Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
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 Author| Post time 2018-7-11 10:30:19 | Show the author posts only
i did everything you said its stiil not even lauching bro
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