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I have a big problem

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The Landlord
Post time 2018-6-24 23:24:28 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
Excuse me, I downloaded your game but upon entering I get this message: "I'm sorry for your device startup exception." To go to the consultation and feedback? ", could you tell me how to solve it?
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The Sofa
Post time 2018-6-25 01:46:33 | Show the author posts only
Hi!

What is your phone model?
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The Bench
 Author| Post time 2018-6-25 07:13:20 From the mobile phone | Show the author posts only
Rainzel replied at 2018-6-25 01:46
Hi!

What is your phone model?

SM-G531M I don't know if the problem is that my device is not compatible
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