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[Notice] White Screen(Tela branca) / Client.exe Issue Update

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The Landlord
Post time 2018-7-12 03:53:58 | Show the author posts only Reply Awards |Descending |Read mode
PC Issues Update


Dear Explorers,
We are aware of the issues that some players have been experiencing on the PC Client and will address them below.
Thank-you so much for your continued support as we work on fixing the following issues ASAP!


Issue 1: I open the game and see a white/transparent screen. What should I do?


Answer: We are currently investigating the cause, please locate the log.txt in the Creative Destruction folder (Picture Below) and post it along with your account information and a detailed description of the problem in a Reply Below , this will assist us with pinpointing the issue and fixing it faster ;) Replies will be invisible to everyone except yourself & Administrators.






Issue 2: I receive a message saying, "Client.exe has stopped working...". How do I fix this?

Answer: The game cannot run if your CPU or GPU is not sufficient enough, we are currently working on optimizing the game for more systems and providing detailed Minimum PC Specifications for PC Users. Please stay tuned for more information.



<If your experiencing any other issues, please submit them in Bugs & Problems and a Community Team Member will assist you.>





Atualização de problemas no PC


Queridos exploradores,

Somos cientes dos problemas que alguns jogadores têm experimentado no PC Client e vamos abordá-los a continuação.
Muito obrigado pelo seu apoio contínuo enquanto trabalhamos para corrigir os seguintes problemas o mais rápido possível!


Problema 1: abro o jogo e vejo uma tela branca/transparente. O que devo fazer?


Resposta: Estamos atualmente investigando a causa,por favor localize o "log.txt" na pasta Creative Destruction (Imagem abaixo) e poste-o junto com as informações da sua conta e uma descrição detalhada do problema em uma resposta abaixo, isso nos ajudará a identificar o problema e corrigi-lo mais rapidamente;). As respostas serão invisíveis para todos, exceto você e administradores.




Problema 2: Eu recebo uma mensagem dizendo: "Client.exe parou de funcionar ...". Como faço para corrigir isso?


Resposta: O jogo não pode ser executado se a sua CPU ou GPU não for suficiente, estamos atualmente trabalhando na otimização do jogo para mais sistemas e fornecendo especificações mínimas do PC para usuários de PC. Por favor fique atento para mais informações.

<Se você tiver outros problemas, envie-os em Bugs & Problems e um membro da equipe da comunidade o ajudará.>


-CD Community Team








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The Sofa
Post time 2018-7-12 06:53:50 | Show the author posts only


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The Bench
Post time 2018-7-12 07:02:02 | Show the author posts only
:'(:'(
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The Floor
Post time 2018-7-12 07:04:49 | Show the author posts only
Edited by Haggar at 2018-7-12 07:05

CPU Name Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz , 2.20GHz core count of this device is: 2
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Post time 2018-7-12 07:06:44 | Show the author posts only
CPU Name Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz,2.20GHz core count of this device is: 2
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6#
Post time 2018-7-12 07:07:13 | Show the author posts only
        Game does not start Please help
Ram 6
core (TM)2 Duo CPU E7400 @ 2.80Hz


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Post time 2018-7-12 07:07:20 | Show the author posts only
Haggar replied at 2018-7-12 07:06
CPU Name Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz,2.20GHz core count of this device is: 2

transparent screen

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ME PASA LO MISMO :(  Post time 2018-7-15 19:54
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Post time 2018-7-12 07:08:26 | Show the author posts only
CPU Name Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz,2.20GHz core count of this device is: 2
transparent screen

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Post time 2018-7-12 07:08:52 | Show the author posts only
[19:14:04.501]   [CLIENT] Exe module file: C:\Creative Destruction\client.exe
[19:14:04.501]   [CLIENT] Current directory: C:\Creative Destruction
[19:14:04.501]   [CLIENT] Initializing client....
[19:14:04.501]   [CLIENT] Init utils.dll (1063838562)
[19:14:04.522] M Succeeded to create FileLoader, opener sys, loader indexed_discrete, root C:\Creative Destruction\Documents\res, depth 0
[19:14:04.522] M Succeeded to create FileLoader, opener sys, loader npk, root C:\Creative Destruction\Documents\res, depth 0
[19:14:04.534] M Package C:\Creative Destruction\res.npk under opener sys is loaded.
[19:14:04.534] M Succeeded to create FileLoader, opener sys, loader npk, root C:\Creative Destruction\res, depth 1
[19:14:04.534] M Succeeded to create FileLoader, opener sys, loader discrete, root C:\Creative Destruction\Documents\res, depth 0
[19:14:04.535] M Succeeded to create FileLoader, opener sys, loader zip, root C:\Creative Destruction\Documents\zip, depth 1
[19:14:04.535] M Succeeded to create FileLoader, opener sys, loader discrete, root C:\Creative Destruction\Documents\script, depth 0
[19:14:04.535] M Succeeded to create FileLoader, opener sys, loader npk, root C:\Creative Destruction\Documents\script, depth 0
[19:14:04.535] M Package C:\Creative Destruction\script.npk under opener sys is loaded.
[19:14:04.535] M Succeeded to create FileLoader, opener sys, loader npk, root C:\Creative Destruction\script, depth 0
[19:14:04.535] M Start log.dll
[19:14:04.535] M Start utils.dll
[19:14:04.536] M [UTILS] Init render.dll (1202430036)
[19:14:04.536] M [UTILS] CPU Name Intel(R) Core(TM)2 Quad CPU    Q9650  @ 3.00GHz, core count of this device is: 4
[19:14:04.536] M [UTILS] device model is pc
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Post time 2018-7-12 07:29:28 | Show the author posts only
[16:27:00.646]   [CLIENT] Exe module file: D:\games\Creative Destruction\client.exe
[16:27:00.646]   [CLIENT] Current directory: D:\games\Creative Destruction
[16:27:00.646]   [CLIENT] Initializing client....
[16:27:00.646]   [CLIENT] Init utils.dll (1063838562)
[16:27:00.684] M Succeeded to create FileLoader, opener sys, loader indexed_discrete, root D:\games\Creative Destruction\Documents\res, depth 0
[16:27:00.685] M Succeeded to create FileLoader, opener sys, loader npk, root D:\games\Creative Destruction\Documents\res, depth 0
[16:27:00.710] M Package D:\games\Creative Destruction\res.npk under opener sys is loaded.
[16:27:00.711] M Succeeded to create FileLoader, opener sys, loader npk, root D:\games\Creative Destruction\res, depth 1
[16:27:00.712] M Succeeded to create FileLoader, opener sys, loader discrete, root D:\games\Creative Destruction\Documents\res, depth 0
[16:27:00.712] M Succeeded to create FileLoader, opener sys, loader zip, root D:\games\Creative Destruction\Documents\zip, depth 1
[16:27:00.714] M Succeeded to create FileLoader, opener sys, loader discrete, root D:\games\Creative Destruction\Documents\script, depth 0
[16:27:00.715] M Succeeded to create FileLoader, opener sys, loader npk, root D:\games\Creative Destruction\Documents\script, depth 0
[16:27:00.733] M Package D:\games\Creative Destruction\script.npk under opener sys is loaded.
[16:27:00.733] M Succeeded to create FileLoader, opener sys, loader npk, root D:\games\Creative Destruction\script, depth 0
[16:27:00.735] M Start log.dll
[16:27:00.735] M Start utils.dll
[16:27:00.736] M [UTILS] Init render.dll (1202430036)
[16:27:00.736] M [UTILS] CPU Name Pentium(R) Dual-Core  CPU      E5400  @ 2.70GHz, core count of this device is: 2
[16:27:00.737] M [UTILS] device model is pc
[16:27:00.770] M [UTILS] OnWindowResize - 1280, 750

ERROR *****************************************************************************
[16:27:05.282] M [UTILS] [ERROR] Failed to init engine!
[16:27:05.283] M [UTILS] Prerelease ccmini.dll (1701291398)
[16:27:05.283] M [UTILS] Prerelease cocosui.dll (2354798637)
[16:27:05.283] M [UTILS] Prerelease voice.dll (809358187)
[16:27:05.283] M [UTILS] Prerelease collision.dll (3226119097)
[16:27:05.283] M [UTILS] Prerelease world2d.dll (1586262441)
[16:27:05.283] M [UTILS] Prerelease social.dll (571641130)
[16:27:05.283] M [UTILS] Prerelease python.dll (2389351893)
[16:27:05.283] M [UTILS] Prerelease world.dll (1725170211)
[16:27:05.284] M [UTILS] Prerelease terrain.dll (859673349)
[16:27:05.284] M [UTILS] Prerelease nxmedia.dll (1590085577)
[16:27:05.284] M [UTILS] Prerelease nxcclive.dll (4178439132)
[16:27:05.284] M [UTILS] Prerelease nxapp.dll (2664184578)
[16:27:05.284] M [UTILS] Prerelease render.dll (1202430036)
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