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What kind of live support chat software is good or bad for a website?

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The Landlord
Post time 2021-4-12 02:22:59 | Show the author posts only Reply Awards |Descending |Read mode
Edited by duvim at 2021-4-12 02:36

Live support chat software that is bad for a website? I would say it should be something glitchy that slows down your website and looks unattractive to your customers. Also, some software can be overpriced. It won't hurt your website directly, but it can be bad for your business in general.

To cut it short, when choosing live chat software for your website, you should consider the following:

Ease of installation and compatibility
Ease of use of the product
Customization options
Features
GDPR compliance
Pricing
Customer reviews

Speaking of good live chat software, I recommend Duvim Chat. It is a modern multi-channel live chat tool that can help you increase sales and improve customer support.

Sign up and try it. It’s free!

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The Sofa
Post time 2021-5-11 02:46:59 | Show the author posts only
Thanks to the ease of use and many features, LiveChat is our choice for the best live chat software around. By using it users can make a chat box to talk with buyers on their site. It is possible to send files, links, calendars, and canned answers that answer common questions through this chatbox. I got DB consulting for the rest of them. The other hand feature is the ability to send live chat to another customer support agent, which is important for businesses with many different groups. What’s more, LiveChat lets you organize all your communications (including emails, conversations, SMS, applications, etc.) in a user-friendly dashboard. Another is ClickDesk which allows businesses to quickly and easily set up content based on a browser and video chat application on their website. The best part is that you do not need to download any software to make video or voice calls with customers. While ClickDesk focuses on video and voice calling, it provides live chat based on the text as well. You can send custom greetings; ask customers to provide their name, email, and message before starting live chat; as well as to communicate with customers via smartphones, tablets, and computers.
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The Bench
Post time 2021-5-11 15:52:46 | Show the author posts only
Best website chat software
That being said, let's take a look at our expert pick of the best live chat software that you can use to grow your business.
LiveChat. LiveChat is the industry leader in live chat software. ...
ChatBot. ...
Sendinblue. ...
Olark. ...
LiveAgent. ...
Chaport. ...
Intercom. ...
Freshchat.
Regards,
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